💜 Why Use Lavender in Gong?
Lavender now works directly within Gong, giving you a more powerful, personalized writing workflow without switching tabs.
Here’s what you can do:
Use Lavender when creating or editing emails and templates in Gong
Access call recordings, highlights, and summaries right inside Lavender’s Personalization Assistant
Pull in templates, personalize with Lavender, and add to sequences
Track all sent emails in your Lavender Analytics
Keep all email activity tied to the Gong contact record
No more copying and pasting — just smarter, faster outreach.
⚙️ How to Set Up Lavender in Gong
Setup takes less than a minute:
Make sure your Lavender login email matches your Gong login email
Confirm you’re on an eligible plan: Individual Pro or Teams
You can check your plan here.
If you need to upgrade, this article will explain how.
That’s it! Lavender will now appear automatically when drafting or editing emails and templates in Gong.
✍️ Using Lavender Inside Gong
Lavender works just like it does in Gmail or Outlook — only now it’s embedded directly inside Gong.
Here’s what you can do:
Use the Email Coach to get real-time suggestions
Click Boost Score to instantly optimize your message
Use the Mobile Editor to preview emails on a phone
View Gong call insights right in the Personalization Assistant for context-rich outreach
🛠️ Troubleshooting Lavender in Gong
Let’s double-check your setup:
In Lavender:
Head to your Dashboard and check to ensure your email is connected.
For Gmail, you should see Disconnect from Google.
For Outlook, you should see Disconnect from Outlook.
If they don't say disconnect - make sure you connect them now and use the same email you’re using with Gong!
In Gong:
Head to your name in the top navigation bar and click on My Profile.
Make sure your Gong account email is the same as your Lavender account!
A few notes:
All of our integrations, including Gong, are available on our Individual Pro or Teams plans.
If Lavender isn’t appearing in Gong, you might be on our Basic or Starter plan. You can confirm which plan type you're on by checking here.
Gong is available to try on our 7-day Pro trial!
If you run into any issues, please don’t hesitate to email us at [email protected]