Now that we've covered your Feed and Coaching, let's look at the Insights section of your Dashboard.
Insights are where you can find top suggestions, KPIs, and general suggestions in one place.
Optimize your Insights tab by using it to:
Pinpoint exactly what and how to improve.
Use the search bar to focus on specific KPIs.
Review templates from Salesloft and Outreach.
View high-impact and general suggestions.
View data visualization and recent email scores.
Top Suggestions - High Impact
Come here to focus on where you can improve the most to maximize replies
KPIs
View a snapshot of:
Total emails sent
Open rate
Reply rate
Writing time
General
Come here to focus on secondary suggestions that will impact your reply rate; they just won't have the highest impact.
Think of Insights as your place to go for high-impact suggestions and to focus on specific KPIs.
Insights are also a great tool for managers to use when coaching their direct reports.