Assign or switch inboxes
Open your active campaign from the left nav bar
Click on Add/remove sender mailboxes
If your new sender is already active, just click the box and hit "Assign Agents"
💡 If the inbox you want isn’t listed, make sure you've already invited them (see below).
Add a new inbox to Ora
Head back to steps 1 and 2 above, but instead of reassigning an active sender, invite a new one instead
You'll need to follow the steps from this article to invite a new sender
Return to your campaign and assign the inbox as shown above
What happens when you switch inboxes
The new inbox picks up where the last one left off
Leads won’t receive duplicate emails
Ora starts the new sender at a low volume (17/day) and ramps up gradually
You can assign multiple inboxes to increase daily volume, but you need to purchase an agent per inbox
Common questions
Will I lose any data if I switch inboxes?
No. All campaign history and logic stay intact, you're just swapping the sender.
Do I need to warm up a new inbox?
We will test your deliverability on your new sender for you and if your inbox passes, there is no need to warm the inbox. Ora handles a ramping your new inbox with a gradual send ramp.
Can I remove the old inbox after switching?
Yes. You can unassign it from the campaign. If you want it fully removed from Ora, contact support.