It's here! You can install Lavender on your Outlook desktop app. 🎉
Lavender will be supported in the following versions of Outlook:
Windows 11 Office 365
Business Basic does not support add-ins (Lavender)
Mac OS Venture
*Note - the supported versions of Outlook will display their logo, not just a mail icon.
**Outlook native is only supported on the Microsoft Business Standard and above tiers
Mac OS
1. Open Outlook and navigate to the three dots > Get Add-ins
2. Navigate to My add-ins
3. Scroll to custom add-ins, select Add from URL
4. Copy and paste in this link 👇
Click "okay" - then head back to your inbox.
Once you click on New Message, you'll be prompted to sign into your Lavender account.
You can get your API key from your Dashboard under Integrations.
All done! 🎉
Windows 11 - Office 365
1. Open Outlook and navigate to Tools > Get Add-ins
You may also see this icon 👇
2. Navigate to My add-ins
3. Scroll to custom add-ins, select Add from URL
4. Copy and paste in this link 👇
Click "okay" - then head back to your inbox.
Once you click on New Message, you'll be prompted to sign into your Lavender account.
You can get your API key from your Dashboard under Integrations.
All done! 🎉
Uninstalling the Add In
If you need to install a new version of Lavender for Outlook, follow these steps (screenshots above)
Head to Get Add Ins
Click My addins
Scroll to Custom Addins
Click the three dots
Click Remove
❓FAQs
I'm getting a Start or Retry error
This is likely due to being on "New Outlook."
You can check to see if you're on the "New" version by looking for the toggle in the upper right hand corner.
To revert back, toggle off the New Outlook to get back to the latest stable version. This should allow Lavender functionality.
Outlook.com says unsupported
We have some understanding as to why this is happening and we're working on fixing it now.
In the meantime, you can install the chrome extension and you'll be able to see Lavender show up natively in your Outlook.com inbox.
Head to install.lavender.ai and install the extension to get started.